Terms and conditions
Minimum order is 149 SEK including VAT.
VAT is included in the price of currently 25%. Displayed at checkout. Prices are Swedish kronor SEK including VAT and are valid until the next collection comes out. We reserve for typographical errors or if the authorities raise taxes, or other circumstances Nordic Army Gross can not influence. The minimum order value is 149 SEK. For export within the EU and outside the EU see below Export.
Buying in our online store, you must be over 18 years old. If you are younger than that required parental permission.
In our assortment we have products that you have to be 18 years old to purchase. These products are well marked out both in our shop and our catalog. When purchasing these products, you should verify your age by written fax or mail the order in which you enter ID number, telephone number and signature. For purchases of 18-årsprodukter in any of our stores, you must show valid identification.
- Credit card payment
You pay with Visa or Mastercard through Certitrade / Euroline 100% secure. All information is encrypted with SSL - 128 bit. The money is reserved on your account and pulled normally within 24 hours of your order. All transactions are carried out under the new safety standard 3D-Secure.
We have fast delivery usually 2-5 arbetsdagr (sometimes some orders take up to 20 days or longer). In high season it may take a little longer. We send the goods are temporarily out of stock or backordered from stock and set a new delivery date.
We send your package / letter / Bussgods or your supplier.
We are not responsible for any delays caused by the shipping company.
We deliver packages with FedEx also from abroad within the EU and in Norway, where the current limit values and customs and tax rules (which is paid in arrears of you as a consumer). NOTE! Orders outside the EU are always sent free of VAT retrospectively regulated by Customs after withholding of any taxes that are usually settled afterwards once you have received the goods. Shipping will be SEK 119 gross. Freight we place on your order when we process it. Payment in advance. You must assume that the delivery time will be longer. If you have questions, send e-mail or call [email protected]~~V 8:35 35 80 so that we can help you.
Shipping Rates for an order is only 139 SEK to 300SEK. Depending on which part of the world you live.
Complaints and return policy
There is always a guarantee of the products you purchase (1 year). If you can show that there is a manufacturing defect in the product, you will always get new parts, however, is not guaranteed in the elements. You pay return shipping. As a customer you are entitled to cancel the purchase within 20 days after you receive the product and without specific reason. This applies vidköp in our online store. You pay your return, but when switching accounts you for carriage on the one hand, we stand for the freight when we send you replacement of the goods.
1. Write on a piece of paper the reason for return (regretted the purchase, switching to a different size, fall short of expectations, etc.)
2. Find the cheapest way to return the item, usually tend mail letter / parcel be the cheapest way to return otherwise find suitable / cheapest available in your area.
3. Pay the return postage on the spot when you return. If you want to change so we stand for the freight when we send the goods back to you.
4. For repayment - enter the postal giro, bank transfer, personkonto- or bank account numbers.
5. In case of damage on the packaging based 50kr. Damaged or used item will not be returned.
We deal as your returned include:
1. Is this change we will send you a new one (if the item is in stock at home) or else we wait until it returns to the team, and it takes about 20-25 days.
2. If you want to get our money back so we put it on your account (always clearingsnr with account number) this can take up to 20 working days (ie weekends not included).
3. If you have paid by card payment, we are adding money to your card. This can also take up to 10 business days.
4. If you have paid the bill then canceled the entire bill at once.
5 Have you received a reminder from the clear of a product that you have returned and did not want to call us, and we will return the invoice.
Damage to the package and not picked up the package:
If you discover damage to the package, you should immediately notify the post office or other carrier and make a claim. Not collecting a damaged package! If you discover the damage until you opened the package, and the injury is of such a nature that it can be attributed to the post office or shipping company management, you should contact them and make a claim. If the dispute by mail or carrier can not be solved, please contact us.
Note however that we do not have time to answer all emails, but first we take into account the client önksemål that customers into returning. It is therefore very important for us and for you as a customer that you write as accurately as possible on a tag, or on the order form which size and color you want to receive your goods Improve against.
Your personal information is handled in accordance with applicable provisions of the Dataskyddsförordningen (GDPR).